Verifying Your Identity Once, Properly
Verification exists to keep your balance yours. We check the name on your ID against the name on your hardrockbets account, then match it to your PayPal, Venmo or Play+ details, so a payout can only land where you put it. It's a few minutes on your phone with photos you probably already have in your camera roll, and once it clears
you don't repeat the process. Handle it early and withdrawals never stall on paperwork later.
- Confirm who you are — Send a photo of your government-issued ID — driver's license, state ID or passport. We match the name on it to the name registered on your hardrockbets account.
- Add proof of address — A recent utility bill, bank statement or lease works. It needs your name and your address on it, and a phone photo of the document is fine.
- Match your payment method — If the name on your PayPal, Venmo or Play+ doesn't match your account, we ask for one more document. That's what stops a stranger's wallet from touching your balance.
- Wait for the check to clear — You'll see the status change inside your account once it's done. After that, withdrawals stop asking you for documents and your cashier stays quiet.